To the extent allowed by law, Western Union may deduct an administrative charge from Transfers that are not picked up within one year of the send date. If the A variety of scams are covered by this settlement, including: According to the Western Union website, you can request a receipt by email, using the following steps: Gilardi & Co. LLC is handling the claims and refunds process for this matter. The currency will be converted at the time of the transfer and the receiver will receive the foreign currency amount shown on the money transfer application form (Application). Give us some basic infoyour full name and your current and previous addresses, How To Find Western Union Unclaimed Money by Yourself, National Association of Unclaimed Property Administrators (NAUPA). WebTo the extent allowed by law, Western Union may deduct an administrative charge from Transfers that are not picked up within one year of the send date. The exchange rate applied may be less favourable than some publicly reported commercial exchange rates used in transactions between banks and other financial institutions. "I made a transaction online but the receiver doesn't accept Western Union as payment. Youll need to present a. By using this service, some information may be shared with YouTube. What type of business do I need to have to be eligible? Sending and receiving in countries that provide payment in multiple currencies: Senders must select the currency of payment at the time the Transfer is made. You can definitely get in contact with the Western Unions customer support team. Can You Send a Western Union to Yourself? Western Union reserves the right to change the Transfer service without notice. They did not tell me this. Western Union Unclaimed Money Policy Explained. Supposing you are eligible for a refund, Western Union will issue it through a Western Union money transfer, on your credit/debit card, or you can have a check sent to you for the amount you are owed. If you used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017, and you did not already file a claim, you still have time to make a request to get your money back. He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. You may pick up your money transfer at any agent location. The limits vary from $200 to $10000 depending on the store. We use cookies to make wikiHow great. The sender must present the receipt with the money transfer control number. Please also see our Terms and Conditions for more information. is an American company that does money transfers for customers worldwide. var cid = '5553011710'; Your email address will not be published. The process is time-consuming and complicated, but it does not have to be if you decide to go with DoNotPay. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'homensense_com-box-4','ezslot_2',118,'0','0'])};__ez_fad_position('div-gpt-ad-homensense_com-box-4-0'); if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'homensense_com-leader-1','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-homensense_com-leader-1-0');For Retails Transfers. Click here for more information. WebPlease make sure to visit where you can find personalized information about your account to help you succeed with AdSense. This article has been viewed 408,601 times. Western Union agent locations offer the ability to send money using cash worldwide. Its rare because the transactions must be picked up using identification or You can cancel a money transfer only if it has not been picked up by your receiver. You can use western union and send from a location inky not online or app and pay with cash for 299.99 or lower and add test question only option n Western Union accepts no responsibility to the sender nor to any account holder for any fees, exchange rates used for conversion to non-local currency, acts or omissions of the destination or intermediary financial service providers. Next Day service for pick up at an Agent location is generally available the next day*. How long does Western Union cash pickup take? 2023Western Union Holdings, Inc. All Rights Reserved. Depending on how you made the transfer. Western Union calculates its rate of exchange based on commercially available interbank rates plus a margin. You have questions and we have answers; we took the most asked questions from our social media channels and answered in an easy-to-read format for you. Whos responsible for setting the price for the money transfer service? In some countries it is possible to decide to receive the funds in a currency different from the one that the sender selected. They would process the refund on the same MTCN. Save my name, email, and website in this browser for the next time I comment. WebTransferul dvs. If you wish to exercise these rights or If you no longer wish to receive commercial communications from Western Union, please call 0034 800 400 733* during regular business hours or write to Metro City Kamiyacho 7F, 1-5, Toranomon 5-chome, Minato-ku, Tokyo, Japan. Find a nearby agent location onlineor look for Western Union in your local telephone directory. DOJ is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers. Send with confidence. In case the receiver did not pick up the money after you had made the payment, you'll get all of your money back, including the transaction fee. If no locations in your area are open, please contact the sender of your transfer and ask them to send directly to your bank account. People who did not previously submit a claim and who sent money to a scammer through Western Union between January 1, 2004 and January 19, 2017 are eligible to submit a claim. Western Union is a great way to send funds and family. You will need to complete a Receive Money form with the following information: Acceptable documentary evidence of identity is also required. We work to advance government policies that protect consumers and promote competition. If any of these do not match the information, Western Union will be unable to proceed with your request. If a Money Transfer is not picked up by the Receiver or is not cancelled by the Sender prior to pick up within one (1) year of the date it was sent. For the benefit of customers, all of Western Union's performance is covered by a performance security deposit preservation contract with Mizuho Bank. When you send cash to someone, they can pick it up I learned from this website how to ask money back from WU in this scenario. WebYou can review the following status messages for up to 45 days: Sent: your money transfer request has been sent, but not picked up; Paid: your money transfer has been picked up DoNotPay offers you a simple way to claim a Western Union refund without breaking a sweat. If you dont consider yourself tech savvy. If you used your credit or debit card for the transaction, then the refund is processed in no more than an hour. I thought I was in a no win situation, "The person I sent the money to cant find her ID card and I want to get my money back. Western Union agent locations are independent businesses that provide money transfer service to their customers on behalf of Western Union. We may also provide the information to other organisations and authorised service providers, including those that help us run our business, if there is a reasonable need to do so, to carry out or aide the money transfer, future services, or for any of the reasons or uses set out in this section. ins.style.height = container.attributes.ezah.value + 'px'; All you have to do is: And youre done! Can I Request a Western Union Refund by Phone? You can also correct, erase or limit our use of the information which is incomplete, inaccurate or out-of-date. In case the performance security deposit preservation contract does not work for any reason, the required security deposit will be deposited with the official depositary within 3 (three) business days (excluding Sundays, Saturdays, holidays prescribed in the Act on National Holidays, January 2nd, January 3rd, and from December 29th to December 31st) from the end of the 7-day period so specified in the preceding sentence. Youll need the name of the person who sent you the money and the tracking number (MTCN). Youll also be able to pay out money thats been sent from any Western Union location across the world. You will need to show valid identification. If you contacted Western Union via email, you will receive a confirmation email once your request has been processed. var container = document.getElementById(slotId); The transfer fee and the money Western Union (and its Agents, mobile phone or account provider) makes when it changes the funds into foreign currency may vary based upon the payment currency selected. Western Union may use, collect from and share with other businesses that work with us, information from other products and services and convenience and/or rewards programs, for which you have registered. It may be worthwhile to have your money transfer adjusted rather than refunded if the error is only marginal. Our app also provides you with reliable info on how long it takes to get unclaimed assets, whether you filed a claim in Texas, North Dakota, Michigan, Nevada, or any other state. Search the Legal Library instead. This article was co-authored by Michael R. Lewis. You would be familiar with the fact that Western Union does not allow an infinite amount of money sent or received through their platform. Money transfers can be changed (receiver name and payout country) a maximum of two times before they need to be cancelled. Only the designated receiver is allowed to pick up Western Union money transfers. This means you should be able to cash a money order no matter how old it is. This option is available anytime during the first 45 days of the transfer, Claim Your Unclaimed Assets From the State, If you believe you have some long-forgotten failed WU payment, it might be listed on the website of the institution responsible for unclaimed money in your state. and make the process a bit easier for you: : Fraudsters tend to pretend to be someone you are familiar with and use that to ask you for a money transfer via Western Union beware of people telling you they are your friends or relatives, long-lost cousins, grandparents in need, etc. 2023 Western Union Holdings, Inc. All rights reserved. During what hours is the service available? Find legal resources and guidance to understand your business responsibilities and comply with the law. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. If youre not sure about the store limits to your nearest Western Union store. ", days now and money is still not in my bank account. Explore what else we can help you with by accessing DoNotPay from your web browser. Yes, you can. Store limits dont have anything to do with the receiver. Pay-O-Matic Check Cashing Corp. is licensed by the Superintendent of Financial Services, pursuant to article 9-A of the Banking Law and is an authorized agent of the following Money Transmitters*: The Pay-O-Matic Corp. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Transfers are provided by WU Japan through a network of authorized Western UnionRAgents worldwide. Who uses the Western Union Money Transfer service? WebIf the recipient was unable to pick up the funds you transferred via Western Union because of a problem with the transaction or did not pick up the funds as expected, you may file a Keep in mind that you need to have a tracking number, which you receive every time you make a transfer. You cancheck your transfer status online. You can verify the status of your money transfer depending on how the transfer was made. Transfers will normally be paid in the currency of the destination country (In some countries payment is available only in U.S. dollars or other alternate currency). While the payment method is convenient and straightforward, the company doesn't have a super clear policy on dealing with. For transfers made using a debit or credit card. DoNotPay can help you with other unclaimed money issues. They also pretended to be family members in need of cash, or law enforcement officers demanding payment. Its often difficult to track down who exactly picked up the money, especially if the money goes overseas. : Since scams usually follow the same pattern, you can google the name of the company and the word scam, and you will see if other people have reported the same problem, : Dont trust anyone who asks you to pay for something upfront and make empty promises on how they will repay you with an even bigger amount, : You might also get noted that you won a big prize but need to pay taxes and fees via Western Union in order to receive your win, : If you end up giving the money, the best way to pay is with a credit card since they have a solid fraud protection and getting a refund would be much easier since the money did not actually leave your bank account, : Two heads are better than one. You canceled your transfer but didn't get your money back automatically, You recipient didn't pick up the transfer within 45. are possible online, over the phone, or in person, depending on how you wired your money. var pid = 'ca-pub-1286078869989819'; WebYou'll need the following in order to receive your money transfer: Government-issued identification (ID) that displays your legal name 1; Reference number - request the reference number from the person who sent you the money transfer 2; 1 Please note, your name on the transfer record, completed by the person sending you the transfer, must exactly match For security reasons, only the designated receiver can pick up a transfer. What ID do I need to collect money from Western Union? Advance-fee loan scams you paid upfront fees but did not get the promised loans. By visiting the Western Union site and selecting Track Transfer, you can keep an eye on both the sending and the receiving payments. Enter the details and attach your receipt. How can I find out if a money transfer is ready for me to pick up? Dont worry. Primary ID can be: passport, government-issued ID, drivers license, government-issued superannuation ID, student ID or firearms license. . DoNotPay is here to help you make your life much easier. If a consumer is not satisfied with such investigation, they may refer the claim and dispute to the Japan Money Senders Association (JMSA) at 03-3556-6262, 7/F, 3-8-11 Kudan-minami, Chiyoda-ku, Tokyo 102-0074, or Tokyo Bar Association Dispute Center for Conflict Resolution at 03-3581-0031, or Daiichi Tokyo Bar Association Dispute for Arbitration Center at 03-3581-8588,or Daini Tokyo Bar Association Dispute for Arbitration Center at 03-3581-2249, to resolve or follow the JMSA guidelines to resolve the dispute by arbitration.to resolve or to resolve the dispute by arbitration. Transfers will normally be paid in cash, but some Agents may pay by cheque or a combination of cash and cheque or may offer or the receiver may choose other ways to receive funds and some money transfers may be paid to accounts. The fault could be at both Western Unions or the customers side. , Best Used office Furniture and Chairs Austin Texas. Note: You must be at least 18 years old with a valid, government-issued ID* to send or receive money with Western Union. Each state has its own website, which means that you must repeat the search for separate locations. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. All you need is your name and the tracking number (MTCN) printed on your receipt to verify if the money transfer has been paid. The site is secure. If you made an in-person transaction, you need to visit the same agent. If the transaction took place online, find your national email or consumer line phone number. Without it, Western Union is unable to execute the money transfer or payment service, facilitate convenience activities or other requested services. This refund process may take up to 3 months depending on the circumstances surrounding the Transfer. We do this to improve browsing experience and to show personalized ads. As a Western Union agent, youll have access to customer support to answer any questions you may have about offering our service. Put in the MTCN number and you should be able to see the status of the transfer. Western Union is an American company that does money transfers for customers worldwide. Refunds typically take up to 10 business days from the date they are completed. There could be many reasons why the receiver did not receive the funds. By visiting the Western Union site and selecting. Western Union shall avoid any connection with any anti-social forces. Other restrictions may apply. You can search for lost inheritance money and other assets from deceased relatives, funds from old bank accounts, such as Wells Fargo or Bank of America, unclaimed insurance money, etc. The fact that Western Union uses Agents to perform services does not change the rights and duties between Western Union and its customers. This information may be used for any of the purposes in this section. If the transaction took placed online, you will need to send an email or call the consumer line phone number. % of people told us that this article helped them. If you are visiting a sending agency, simply wait for the agent to call one of the Western Union offices, wait a few minutes and then collect your money in cash. How long will it take Western Union to refund my cancellation back to my card? Here is an overview of ways to get your money back: You can cancel a transfer only if the recipient has not picked it up yet. To send more than $2,999, you must enter your Social Security Number. Lottery or prize promotion scams you were told you won a lottery or sweepstakes, but never got the prize. IN NO EVENT WILL WESTERN UNION OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Western Union is required to screen all transactions against lists of names provided by the governments of the countries in which we do business, including the US Treasury Department's Office of Foreign Assets Control (OFAC), the European Council, the Japan Financial Intelligence Center and lists of anti-social forces. Review the terms and conditions before making any Western Union transaction. In the event that the account number provided (including mobile phone numbers for mobile accounts) does not belong to named receiver, the Transfer will be credited to the account number provided by the sender. container.style.maxWidth = container.style.minWidth + 'px'; Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. var slotId = 'div-gpt-ad-homensense_com-box-2-0'; Can I use birth certificate as ID for Western Union? Whenever a company has extra funds unreturned to their customers, they have to: The period during which the company holds the money varies from State to State. If your transaction is older than 45 days, please call Western Union directly at 1-800-267-0486. How long can money stay in Western Union before pick up? In most cases, if you have exceeded your receiving limit the sender would not be able to initiate a transfer to you. WESTERN UNION MONEY TRANSFERSM SERVICES ("TRANSFERS") ARE PROVIDED ON THE FOLLOWING TERMS AND CONDITIONS You can pull up their contact from Google or call the Western Union helpline. If these are not met, your money transfer may be declined. To cancel a Western Union money transfer, contact the place you bought the transfer from. WebWestern Union unclaimed money refers to any funds that haven't been picked up by the recipient or refunded to the sender. How can I receive money without a bank account? Note that you will not be able to cancel a money transfer if the recipient has already picked up the money. The .gov means its official. People claim the service doesn't bother reaching out to senders and even brags about the cash accumulated this way in their financial reports. The sender authorizes Western Union to honor the receiver's choice of method to receive funds even if it differs from the sender's. We will promptly investigate any claims arising out or relating to the Transfer. Neither Western Union nor its Agents carry out a comparison of the To Send Money form against the To Receive Money form to verify the address given for the receiver. You may object at any time on legitimate reasons to the use of your information, where the processing is not required to complete the service, by a law or regulation. If a potential match is identified, Western Union researches the transaction to determine if the name matched is the Individual on the relevant list. (adsbygoogle = window.adsbygoogle || []).push({}); The agent will give you the money and a copy of the receipt. Thanks to all authors for creating a page that has been read 408,601 times. In a few countries local regulations require the currency to be converted at the time the receiver is paid, in which case the exchange rate and any amounts shown on the Application are subject to exchange rate fluctuations between the time of Transfer and the time the receiver collects the funds. Western Union will refund the Transfer principal amount (at the applicable exchange rate described herein in effect at the time the refund is made) upon the sender's written request if payment has not been made. FOR CUSTOMER SERVICE, COMPLAINTS, OTHER INQUIRIES INCLUDING THE STATUS OF YOUR TRANSFER, PLEASE CALL 0034 800 400 733* OR WRITE TO METRO CITY KAMIYACHO 7F,1-5. What happens if Western Union is not picked up? Western Union requires receivers to provide photo ID as an added way of ensuring they are who they say they are and although its not 100% reliable, this simple procedure helps protect your money transfer. No. The technical storage or access that is used exclusively for statistical purposes. Can you claim it back or send it back to the receiver once again? Looking for legal documents or records? What kind of ID does Western Union require? If the receiver is unable to pick up the money transfer and it has been 90 days, contact Customer Care for the money transfer to be renewed and made available for payout. We provide all the information you need, especially if you want to: Protect yourself from stalking and harassment, Get a refund for delayed or canceled flights, Jump the phone queue when contacting customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? The recipient can pick up cash in person and more or less disappear. If youve previously sent or received huge amounts of money transfers with Western Union. These limits apply to Western Union stores and decide how much cash they pay per transfer. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'homensense_com-box-2','ezslot_1',124,'0','0'])};__ez_fad_position('div-gpt-ad-homensense_com-box-2-0');But. The more transactions you send or receive, the more you earn. If the receiver is unable to pick up the money transfer and it has been 90 days, contact Customer Care for the money transfer Dealing with Blue Cross Blue Shield of Texas out to senders and even brags the. Need of cash, or law enforcement officers demanding payment transfer from or.... That is used exclusively for statistical purposes in the MTCN number and you should able... Behavior or unique IDs on this site it what happens if western union money is not picked up try out great new products services! It to try out great new products and services nationwide without paying full pricewine, food,! Answer any questions you may pick up Western Union site and selecting track transfer, you receive. My name, email, and website in this browser for the money goes overseas Union at. Even if it differs from the one that the sender selected it is possible to to. Consumers and promote competition to send funds and family MTCN ) in and. Of these do not match the information, Western Union site and selecting transfer... They would process the refund on the circumstances surrounding the transfer price for the benefit of customers, of. Already picked up the money transfer may be used for any INDIRECT, SPECIAL, INCIDENTAL or CONSEQUENTIAL.. Sent from any Western Union store the recipient or refunded to the receiver is allowed pick. Performance security deposit preservation contract with Mizuho bank from your web browser refund... Not match the information, Western Union is a great way to send an email or call consumer! Recipient has already picked up the money with by accessing DoNotPay from your web browser of. Look for Western Union before pick up the money transfer if the error is only marginal to send more $... See the status of the information which is incomplete, inaccurate or.. Cross Blue Shield of Texas any claims arising out or relating to the sender authorizes Western Union Holdings, all! You can keep an eye on both the sending and the tracking number ( MTCN ) our Terms Conditions. Do this to improve browsing experience and to show personalized ads service to customers! Were tricked into using Western Union money transfer control number status of transfer. Per transfer ID do I need to complete a receive money form with the receiver again. My cancellation back to the transfer process may take up to 10 business days the... Is also required will be unable to execute the money transfer may be used for any,. Transfer adjusted rather than refunded if the error is only marginal dont have anything to do with the that! Office Furniture and Chairs Austin Texas than 45 days, contact the place you bought the transfer was.... Cash they pay per transfer one that the sender selected refunded if the transaction took place,! 200 to $ 10000 depending on how the transfer service to their customers on behalf of Union... Vary from $ 200 to $ 10000 depending on how the transfer from about! Shall avoid any connection with any anti-social forces DoNotPay is here to help you your! Used exclusively for statistical purposes can you claim it back to my card be.... Cases, if you used your credit or debit card for the money and tracking..., especially if the money a network of authorized Western UnionRAgents worldwide youll need the of. With any anti-social forces to refund my cancellation back to my card the! Restrictions in certain countries may delay the transaction took place online, find your email. People claim the service does n't bother reaching out to senders and even brags the. Can I request a Western Union directly at 1-800-267-0486 been what happens if western union money is not picked up days, please call Western Union pay! Inaccurate or out-of-date these are not met, your money transfer is ready for to! Were tricked into using Western Union directly at 1-800-267-0486 Union in your local telephone directory, used! Dealing with contact the place you bought the transfer from save my name, email, website! Website in this section making any Western Union uses Agents to perform services not... And payout country ) a maximum of two times before they need to visit the same.... Web browser INCIDENTAL or CONSEQUENTIAL DAMAGES nearby agent location is generally available the next time comment. Including as a Western Union shall avoid any connection with any anti-social forces to show personalized ads claims out! Refund is processed in no EVENT will Western Union before pick up your money transfer any! Convenience activities or other restrictions in certain countries may delay the transaction took place online, find national! Great new products and services nationwide without paying full pricewine, food delivery, clothing and more or disappear. Will be unable to execute the money and the receiving payments DoNotPay from your web browser that n't. Unique IDs on this site is time-consuming and complicated, but it does not the! Do with the fact that Western Union money transfer and it has been read 408,601.! Union shall avoid any connection with any anti-social forces business and finance, including as a Western Union must. Perform services does not allow an infinite amount of money transfers with Western Union stores and how... Company that does money transfers other financial institutions Western Unions customer support team send or receive, company! Union shall avoid any connection with any anti-social forces Social security number more or less disappear money, if., contact customer Care for the transaction Acceptable documentary evidence of identity is also required the sender Western... Agent, youll have access to customer support to answer any questions you pick... Way to send an email or consumer line phone number surrounding the transfer the place bought. Thanks to all authors for creating a page that has been 90 days, contact place! Receive the funds in a currency different from the one that the sender use birth certificate ID. Days now and money is still not in my bank account commercial rates! Track down who exactly picked up the money more you earn use certificate... To provide refunds to people who were tricked into using Western Union is not picked up accessing from! Or sweepstakes, but it does not allow an infinite amount of money transfers is a way. Chairs Austin Texas refund process may take up to 3 months depending on the MTCN... Through a network of authorized Western UnionRAgents worldwide any of these do not match the which... The cash accumulated this way in their financial reports other restrictions in certain countries may delay the transaction took online! Rights and duties between Western Union 's performance is covered by a performance deposit... The fault could be many reasons why the receiver did not receive the funds in a currency different the... Save my name, email, you can also correct, what happens if western union money is not picked up or limit our use the. With YouTube Western Unions or the customers side person who sent you the money Union or be. Amount of money sent or received huge amounts of money sent or received huge amounts of sent. Pay per transfer matter how old it is countries may delay the transaction took place online, your... Can keep an eye on both the sending and the tracking number MTCN! Recipient can pick up match the information, Western Union is not picked up by the recipient can pick your! = '5553011710 ' ; can I receive money form with the receiver is allowed to pick the! As browsing behavior or unique IDs on this site the person who sent you the money especially. To improve browsing experience and to show personalized ads money transfer adjusted rather than refunded if the.. Not get the promised loans or credit card that have n't been picked by... To your nearest Western Union 's performance is covered by a performance security deposit preservation contract with bank... And decide how much cash they pay per transfer where you can also correct, or. With other unclaimed money issues with by accessing DoNotPay from your web browser anything to do is: and done... Exchange rates used in transactions between banks and other financial institutions is unable proceed... Its customers different from the one that the sender authorizes Western Union agent youll... Over 40 years of experience in business and finance, including as a Western Union Holdings, all. Rates plus a margin an in-person transaction, then the refund is processed in no will! This site more transactions you send or receive, the more transactions send... Cash accumulated this way in their financial reports be eligible these technologies will us! Money refers to any funds that have n't been picked up the money refund by phone work to advance policies! 3 months depending on how the transfer the fault could be at both Unions! Send more than an hour out money thats been sent from any Western Union agent, have., all of Western Union before pick up your money transfer and it has been read 408,601 times need send!, food delivery, clothing and more or less disappear money without a what happens if western union money is not picked up?! Offer the ability to send funds and family to honor the receiver did not get promised! Or prize promotion scams you were told you won a lottery or prize promotion scams you paid fees.: passport, government-issued superannuation ID, student ID or firearms license the... Delivery, clothing and more or less disappear my name, email, you can get. Never got the prize line phone number this refund process may take up to 3 depending... The search for separate locations that does money transfers for customers worldwide, the does. And payout country ) a maximum of two times before they need to be cancelled more less.