We had an enjoyable night passage on the Spirit of Tasmania. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online. {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, Disembarking from Calm seas. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. The only thing you need to bring is linen for the cot. Please make sure you have filled in both password fields and that your password and confirm passwords match. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. We care about the protection of your data. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. Watch more on the search in the video above Visit dpipwe.tas.gov.au for more details. Save. Read our Privacy Policy. Spirit of Tasmania provides tie downs for motorbikes. What if I can no longer travel and I need to amend or cancel my booking? Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. *Biosecurity restrictions may apply to ferrets entering Tasmania. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. more. "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. must be included in the total measurement. Refunds will be credited back to the payee in the same or similar form to their original payment. Passengers are permitted to carry alcohol on board Spirit of Tasmania, however the consumption of any such alcohol on board the vessel is strictly prohibited. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Food was very good at fair value. We were worried about taking our dog over on the ship because a dog recently passed away on the ship We got a. Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. Your policy number is {{getInsurancePolicyNumber()}}. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation. WEIGHING IN: TT-Line chief executive Bernard Dwyer has released his first public comments following reports of the death of a dog aboard the Spirit of Tasmania. Travel; Travel Updates; Incidents; Pet dog goes missing on Spirit of Tasmania. I had also assumed that you would need to provide a contact name and cabin/recliner number so that staff had a way of reaching you if anything was wrong with your pet.In actual fact, none of this happened.The section for animals is simply a crude bank of small and medium cages right next to the cars on the "ventilated" vehicle deck. Almost 100 people are involved in a search for a four-year-old girl who went missing on the Tasman Peninsula and has not been seen for more than 24 hours. Overall, a professional outfit who impressed us with their organisational ability. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound For more information, refer to the fare rules of the selected fare. If you have a vehicle, lock it inside. For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Your voucher(s) will cover the cost of your booking. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Senior Card holders are not entitled to the pensioner fare. Please help," she said in an emotional Facebook post. She has covered a range of areas and issues including crime, health, environmental issues, business . For safety reasons, passengers are not allowed on the vehicle deck during the voyage. If amending travel dates (if still required) a new medical alert form is issued. The carer must travel on the same booking with the pensioner they care for. Now it's set for an overhaul. Yes, your motorhome or towed unit can be booked online. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. Visit the Biosecurity website or call. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Oops, looks like you haven't told us where you're going. Can I book my caravan, motorhome or trailer online? Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. How many times can I amend my booking online? If your cat is missing . If the names of the passengers differ in each direction, please make two bookings. "We are seeking assistance to locate a Doberman Rottweiler cross named Ester who escaped from a kennel on board a sailing from Devonport to Melbourne on Monday, 25 January," the post reads. All sailings now depart from and arrive into Geelong. This was severely distressing as my dog is quite an elderly gentleman of 11 and gets very anxious when he has to go in a cage.It was bad enough that my dog was awfully distressed and his heart was absolutely thumping as I forced him into a cage but thanks to this very insensitive staff member I was even more panicked about the welfare of my pet, so did not enjoy even a minute of the experience on board.Unfortunately, passengers are not permitted to visit the vehicle decks for safety reasons, which means you are not able to check on your animal.The most annoying aspect of this entire experience was the fact that on their website it states: "If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel".Besides the fact that using the word "kennel" is deceiving, this statement is actually completely untrue. The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. Gas bottles are permitted on board. What power voltage are the power points in the cabins? You will be required to provide registration details of all towed units in addition to your vehicle. She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Advertise and Partner with Spirit of Tasmania. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. You will need to provide the full length of your vehicle from end to end. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. "They would only let me look for an hour and I waited in the bar as they kept looking. We ended up pleasantly surprised. We recommend taking personal toiletries, medication and clothing items in an overnight bag. Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. We've rung council who have tried to contact his owners as he has. You will need to provide the full length of your vehicle from end to end. The trip on board Spirit of Tasmania takes approximately 9-11 hours. Alexander said she had put Ester in a kennel and double checked it was securely closed. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Our time table system is currently offline. Note: please bring your own extension leads. Documentation will be sent to your specified email address. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. Directional signage has been installed on all major roads leading to the terminal. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Your password needs to be 8-20 characters and may contain letters or numbers. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. More from Local News Action needed now on power prices, TCCI says Joe's bridge cost $275k to build Rise in serious injuries a concern: road safety boss If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. ", Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. Does Spirit of Tasmania still sail from Sydney? In a post on their Facebook page, the Spirit urged anyone with information to get in touch. How does booking a motorhome/campervan differ to booking a caravan? Address: 101 Scotts Road, Risdon Vale . Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Note: please bring your own extension leads. For the safety and wellbeing of the passenger and to avoid any delay at check-in the completed Medical Alert form must be submitted at least 48 hours prior to the scheduled departure time.A medical alert form is only valid for the approved travel date. For all special needs, please check in at least 2 hours prior to departure. Parking at Devonport:Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. This eliminates any booking errors related to confusing travel dates. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle. All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. Which ages do child fares and infant fares apply for? Sign up for our newsletter to stay up to date. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. No, you must book same number of people over and back. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. 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"I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. If I am receiving a refund, how and when will I receive the value owed? In the Philippines, there are more mothers like her, 'Western law has finally caught up.' If I amend my booking and additional payment is required, how can I pay the difference? {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at Multiple payment options are available online. Utility vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Review tags are currently only available for English language reviews. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. Be the first to find out about travel updates, special offers and giveaways. What to do if you find a stray animal. Yes. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. Please ensure the total length is measured correctly to ensure you are charged the correct price. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. But he only took a kwells when he got on the boat, where as the rest of us had taken one at home. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. Also. No. Please fill in the remaining details below. Please try again later. Yes, food and beverages are available for purchase. Do the same quarantine conditions apply when entering Victoria? Are carers entitled to book a pensioner fare? Caravans / Motor home / Campers / Etc. The total length of your vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc.) "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. Passengers can also access the external decks and lounge areas throughout the voyage. You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. This includes cleaning and disinfecting surfaces in the cabins and common areas. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Check-in was easy, and we didn't encounter lines anywhere. No, there are no charging facilities or power outlets to charge electric vehicles on board. "Not knowing if she's dead or alive is killing me. Is there parking facilities at the new location? Youcan read further information about Carriage of Dangerous Goods here. These items must be declared prior to boarding and consumed or disposed of on board. The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. After speaking with a number of people and reading other reviews since my experience, animals dying on the journey happens quite a bit. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) To reduce shared contact, we only accept cashless payments in our terminals and on board in the dining, bar and convenience outlets. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. Please measure the full length of your vehicle from end to end. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. Please visit the Specific Needs and Assistance page for more information. Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. Will I receive an updated itinerary/e-ticket if I amend my booking online? No. medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. Shared Cabins are no longer available as an accommodation option. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. Please try again later. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. Credit card refunds will be processed at the time of the request. They are not climate controlled. The new terminal will also accommodate the larger Spirit of Tasmania vessels that are due for completion in the first quarter of 2024 and the last quarter of 2024. Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. Motorhome/campervan total length must be at least {{getMotorhomeMinimumLength()}} metres. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. We hope you book with us again soon. The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.You can read further information about Carriage of Dangerous Goods here. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. Key points: Shayla Phillips was found by an SES ground crew in heavy bush just before 4pm She had spent two nights in the open after wandering away from the family home If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF. Bedding is not provided, but you can supply your own bedding. The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. Please measure the full length of your vehicle from end to end. If you are unsure, please report to the pursers at Reception on Deck 7. National; Incredible way Shayla Phillips found alive and well after 48 hours missing. 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